Privacy Policy

Last Updated: August 23, 2026

1. Introduction

NexusFM AI Ltd ("NexusFM", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, process, store, and share your personal information when you visit our website (the "Site"), communicate with us, or engage with our commercial facilities management infrastructure and clearing services (the "Services").

This policy applies in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU GDPR where applicable.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

  • Identity Data: First name, last name, job title, and professional role.
  • Contact Data: Business email address, telephone number, business address, and company details.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform when accessing our Site.
  • Usage Data: Information about how you use our Site, products, and Services.
  • Marketing and Communications Data: Your preferences in receiving marketing or communications from us.

We do not collect any Special Categories of Personal Data (such as health, ethnicity, or religious beliefs) through our website

3. How We Collect Your Data

We collect personal data through:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our Site (e.g., "Contact Us" or "Request Demo"), corresponding with us via email, or registering for investor/partner briefings.
  • Automated Technologies: As you interact with our Site, technical data may be automatically collected via cookies and server logs (subject to your consent).
  • Third Parties & Public Sources: Business information gathered from professional networks (e.g., LinkedIn) or public registries (e.g., Companies House).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we process your data under the following legal bases:

  • Legitimate Interests: To respond to business inquiries, evaluate potential commercial pilot partnerships, manage investor relationships, and improve our platform.
  • Performance of a Contract: To take steps prior to or upon entering into an agreement with your business or organization.
  • Legal Obligation: To comply with statutory, regulatory, or tax obligations.

5. Data Sharing and Disclosures

We may share your personal data with:

  • Trusted third-party service providers (e.g., cloud hosting, email delivery systems such as Resend, or analytics platforms).
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Regulatory or law enforcement authorities if required by law.

We do not sell, rent, or trade your personal information to third parties for commercial marketing purposes.

6. International Transfers

If we transfer your personal data outside the United Kingdom or European Economic Area (EEA), we ensure a similar degree of protection is afforded by enforcing appropriate safeguards, such as Standard Contractual Clauses (SCCs) or UK International Data Transfer Agreements (IDTAs).

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting obligations.

8. Your Legal Rights

Under data protection laws, you have rights including:

  • The right to request access to your personal data.
  • The right to request correction or erasure of your data.
  • The right to object to or restrict processing of your data.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise any of these rights, please contact us at privacy@nexusfm.io. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) (www.ico.org.uk).